Rescheduling and cancelling appointments & waiting times
How do I cancel or reschedule my appointment at KRY?
You can reschedule or cancel your appointment up to 15 minutes before your scheduled start time. To do so, select the More tab in the bottom right of the app. Then choose My Upcoming Meetings where you will be able to reschedule or cancel the appointment.
If you have questions regarding an appointment you have booked with KRY, please contact KRY support by telephone.
KRY Support is open on weekdays between 9:00 am and 5:00 pm
Phone number: 033 0808 2074
How long is the waiting time at KRY?
The waiting time for a drop-in meeting with KRY may vary, but usually does not exceed 15 minutes. There are usually longer waiting times in the morning and in the afternoon, and somewhat shorter waiting time in the middle of the day.