Contact information and opening hours for KRY support
KRY Support is open from 9:00 am to 5:00 pm on weekdays, but closed on holidays. We try to respond to your mail within 24 hours on weekdays.
Questions about seeking medical advice
Unfortunately, KRY support cannot provide any general information around health and diseases or give out medical advice.
For medical questions and advice we recommend you to download the KRY app and book an appointment with one of the GPs.
Who should I contact with a complaint?
Complaints to KRY
If you are not satisfied with the care you received, we would like you to know about it. Reach out to us directly at KRY, by calling us or sending an email to firstname.lastname@example.org, so that we can help you in the best possible way. We try to respond to your mail within 24 hours on weekdays.
If you have an urgent matter or if your question concerns a GP appointment that already took place, we recommend you to contact us by phone.