How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

How does KRY work

Through KRY you can get medical help with pains and symptoms that are possible to diagnose without a physical examination. Here you can easily see a GP through a video call on your smartphone or tablet. Read more about how KRY works here.

Start by downloading the KRY app, signing up and registering at one of our local NHS GP surgeries.

To book an appointment, follow the steps in the app and fill out the symptom form as prompted. You also have the option to attach photos. Select either a drop-in meeting or book a specific time.

If the GP believes that you are in need of medicine or further care, you will receive a prescription or referral. The GPs can write medical sick notes on the condition that a physical examination is not required for the note. It is up to each doctor to make an individual assessment of you as a patient.


Have more questions? Submit a request